1. INTRODUCTION

LTS Global KR (website url address: https://ltsglobal.kr) appreciates your business and trust. We are a company committed to protecting your data and providing secure services. Please read this Privacy Policy carefully. By using our website, you provide consent to the terms outlined below.

2. DATA COLLECTED

REGISTRATION DATA
If you register on our website, we store your chosen username, your email address, and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

SERVICE & PURCHASE DATA
To receive services or support, you may need to provide transaction or order details. This data will be stored together with service expiration dates and your user data. This is required for us to provide you with downloads, support, and other customer services.

SUPPORT DATA
If you have registered on our website and have a valid account, you can submit support tickets for assistance. Support form submissions are processed through our secure ticketing system. Only the data you explicitly provided is sent, and you are asked for consent each time you create a new support ticket.

COMMENTS
When you leave comments on the website, we collect the data shown in the comments form, as well as the IP address and browser user agent string to help with spam detection.

CONTACT FORM
Information submitted through the contact form on our site is sent to our company email hosted by a secure third-party provider. These submissions are kept only for customer service purposes and are never used for marketing purposes or shared with third parties without your consent.

GOOGLE ANALYTICS
We use Google Analytics on our site for anonymous reporting of site usage. No personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:

  • Verification/identification of the user during website usage

  • Providing technical assistance

  • Sending updates with important information to inform you about news/changes

  • Checking account activity to prevent fraudulent transactions and ensure security

  • Customizing the website to make your experience more personal and engaging

  • Guaranteeing overall performance and administrative functions run smoothly

3. EMBEDDED CONTENT

Pages on this site may include embedded content (e.g., YouTube videos, maps, or social media feeds). Embedded content from other websites behaves exactly as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content — including tracking your interaction if you have an account and are logged in to that website. Below is a list of services we use:

  • YouTube – See privacy policy here: YouTube Privacy Policy

  • Google Maps – See privacy policy here: Google Privacy Policy

CONSENT CHOICE
We provide you with the choice to accept this or not. We prompt consent boxes for all embedded content, and no data is transferred before you consent to it.

4. COOKIES

This site uses cookies – small text files placed on your machine to help the site provide a better user experience. Cookies are used to retain user preferences, store information, and provide anonymized tracking data to third-party applications like Google Analytics.

You may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Necessary Cookies (all site visitors):

  • cfduid – Used by CloudFlare to identify individual clients behind a shared IP address and apply security settings.

  • session_id – To identify your unique session on the website.

Necessary Cookies (for logged-in customers):

  • auth_token – Used to authenticate logged-in visitors.

  • login_status – To verify login state.

  • user_preferences – To store interface and display preferences.

5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client on our site, no personal information is retained or viewed regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators

  • Our support team (in order to provide assistance)

6. THIRD PARTY ACCESS TO YOUR DATA

We do not share your data with third parties in a way that reveals your personal information such as email or name, except where necessary to provide services you expect from us:

  • Payment Processors – To process transactions securely.

  • Email Service Providers – To manage communications you have requested.

  • Support Platforms – To handle support tickets (data is limited to what you explicitly provide).

All third parties adhere to applicable data protection laws.

7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until you tell us to remove it. We use this data to recognize you and approve your comments automatically.

If you register on our website, we store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts user communications with our servers so that personally identifiable information is not captured or hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, contact affected users, and attempt to reset passwords if needed.

9. YOUR DATA RIGHTS

General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any personal data we have stored. This does not include data we are obliged to keep for administrative, legal, or security purposes. If you wish all your data to be erased, we will no longer be able to offer any support or other services to you.

GDPR Rights
If you are a resident of the European Union, you have the right to access, rectify, or erase your data, as well as the right to data portability and to withdraw consent at any time. For more details, please see: EU GDPR Information Portal.

10. THIRD PARTY WEBSITES

LTS Global KR may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by us, and you release us from any liability for the conduct of these third party websites.

All social media sharing links do not connect you to any associated third parties unless you explicitly click on them. Please review the privacy policy and terms of service for each site you visit through third party links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary for legal purposes to release your information in response to a request from a government agency or private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable for a civil action, criminal investigation, or other legal matter.

Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside in.

12. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and may require you to accept the amendments in order to continue using our services.